TAI offers complete production support, on-site or off-site. The purpose of this service is to allow clients to continue to use those applications that cannot be cost effectively maintained with client staff.

Contracted deliverables include but are not limited to:

• monitoring of on-line response time
• batch scheduling, monitoring and delivery
• implementation of planned enhancements or customizations
• problem diagnosis and correction
• data base performance tuning and purging
• periodic status presentations