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Technical Expertise
Web Applications & Cloud Computing
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On-Call Support
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On-Call Support

Help Desk

TAI provides guaranteed telephone and/or e-mail support for applications on a contract basis. Clients call for advice on any contracted implementation or maintenance topic. Call resolution summaries are documented and monthly status reports are provided.

Hotline/Emergency Production Support

TAI provides guaranteed production support for applications. Clients call on any contracted implementation or maintenance topic to request immediate advice, implementation or correction, including: