TAI offers complete production support, on-site or off-site. The purpose of this service is to allow clients to continue to use those systems that cannot be cost-effectively maintained with client staff.
Contracted deliverables include but are not limited to:
- monitoring of on-line response time
- batch scheduling, monitoring and delivery
- implementation of planned enhancements or customizations
- problem diagnosis and correction
- database maintenance and performance monitoring
- periodic status presentations