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TAI offers complete production support, on-site or off-site. The purpose of this service is to allow clients to continue to use those systems that cannot be cost-effectively maintained with client staff.
Contracted deliverables include but are not limited to:
  • monitoring of on-line response time
  • batch scheduling, monitoring and delivery
  • implementation of planned enhancements or customizations
  • problem diagnosis and correction
  • database maintenance and performance monitoring
  • periodic status presentations